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Buyer's Guide

Some guidance notes about using this website.

1. Browse Our Site

Take a look through our pages for items you would like to purchase by using the menu on the top or left of the page.

2. Select Your Purchase

When you have found an item you would like to purchase, simply enter the quantity required, make any colour or size choices (if options are offered on the screen) and click the Add to Basket button. Your selection will be added to your basket and Your Shopping Basket summary will be displayed.

3. Your Basket

If you wish to purchase more items, return to our stock pages and make selections as before. When you are browsing, a basket summary box (Your Basket) is displayed on the top right of each page to provide you with a quick reference of the items you have selected.

Clicking View in Your Basket will display Your Shopping Basket summary.

When viewing your summary you can remove any item by simply clicking the Remove button. You can return to browsing the site at any time by using the menu on the left, and you can continue to add items to your basket as you wish.

4. Checking Out

Please note our website does not require you to create an account or login to complete and order. When you have finished shopping click the Checkout button either on Your Shopping Basket summary page or on the summary box at the top. This will take you to our Checkout pages where checkout is completed in four stages:

  1. Stage 1 - Select your location
  2. Stage 2 - Select your postage option
  3. Stage 3 - Order summary and address entry. Enter address details for the cardholder and delivery address (if different) and click to confirm you have read and agree to our Terms and Conditions
  4. Stage 4 - Payment. Simply click on the WorldPay or PayPal button and follow instructions to make payment via the WorldPay or PayPal secure payment systems

5. Order Acknowledgement

Once you have undertaken the steps above you will see your Order Summary displayed, giving you a unique order number.

6. What Happens Next?

Shortly after we receive your paid order we will email you to confirm receipt detailing the goods ordered. All items available will be dispatched to the delivery address requested, together with the relevant paperwork. For further details on the paperwork we send please refer to our Delivery page. Once your order has been posted we will again email you to confirm it has been dispatched.

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